petal-puffin - About Our Company

Our Story

What began as a small engineering consultancy in Manchester has grown into one of the UK's trusted warehouse automation specialists. Our founders recognised that many businesses struggled to find automation partners who truly understood their operational challenges rather than simply selling equipment.

Today, we maintain that consultative approach while delivering systems that range from straightforward conveyor installations to comprehensive automated fulfilment centres. Our team has expanded to include mechanical engineers, control systems specialists, software developers, and logistics consultants who work together to create genuinely integrated solutions.

Modern office workspace with engineering team

Our Approach

Every warehouse operates differently. Product mix, order profiles, labour availability, and growth plans all shape what the right automation strategy looks like. We invest significant time upfront understanding your specific situation before recommending any particular technology or approach.

Detailed operational assessment and data analysis
Process simulation and throughput modelling
Phased implementation options to manage risk
Technology-agnostic recommendations

This methodology ensures you invest in automation that delivers measurable returns rather than impressive-looking equipment that does not quite fit your operation.

Team meeting discussing warehouse layout plans

Our Process

From initial conversation to ongoing support, here is how we work with you.

Discovery and Assessment

We visit your facility, observe operations, analyse your data, and understand your business objectives. This typically takes two to three days depending on facility size.

Concept Development

Our engineering team develops potential automation approaches, complete with layout concepts, equipment specifications, and preliminary cost estimates. We present multiple options where appropriate.

Detailed Design

Once we agree on direction, we produce full engineering specifications, control system architecture, and integration requirements. This documentation forms the basis for accurate quotations.

Implementation

Our project managers coordinate equipment procurement, installation scheduling, and commissioning activities. We work around your operational requirements to minimise disruption.

Training and Handover

Your team receives comprehensive training on system operation and basic maintenance. We provide detailed documentation and establish remote monitoring connections.

Ongoing Support

Our service team provides preventive maintenance, emergency response, and system optimisation as your operations evolve. Many clients work with us for years after initial installation.

Leadership Team

Experienced professionals committed to delivering automation excellence.

Professional portrait of company director

Andrew Morrison

Managing Director

Professional portrait of engineering lead

Claire Henderson

Engineering Director

Professional portrait of operations manager

Robert Walsh

Operations Director

About petal-puffin